We feel so lucky to have found Meek's. They've been wonderful - totally attentive, patient, thorough and honest. Tracy, Russell and Keith are the three people who've helped us so far, and they've all been so knowledgable and helpful. They've had excellent ideas, excellent recommendations, and gave us exceptionally reasonable quotes. Can't wait to work with them - and recommend them to all our friends.
**I am updating this review after Meeks quickly replied to my original post below. I called and spoke to Tracy who was very polite and willing to resolve the issues as much as possible. She scheduled a supervisor, Keith, to come out as soon as the next day. He was friendly and professional in every way, from calling to let me know he was running behind (although he still arrived within the time frame I was given) to the manner in which he addressed each individual issue. I am confident that he did the best he could to get better results, and he went above and beyond my expectations. With this sort of commitment to customer satisfaction, Meeks deserves 5 stars. I would definitely call on this company again in the future.
I just had Meek's Chem-Dry come to clean a pretty serious problem on a carpet. I actually spilled, yes, spilled a ton of cat urine from a collection tray system I've been using for my cat. I've never seen so much cat urine in my life. Kevin, The best carpet tech I know, cleaned it out of the carpet and it's been drying for 3 or or days now and you can't smell a thing! Cat urine in small amounts is really hard to get out of carpets and I'm so happy about the results. He also cleaned some spots on our carpet where our big 90 lb dog lays that were pretty soiled and he got everything out of those spots too. The carpet looks and feels new. Try calling them next time. I've been using them for about 10 years now.....and ask for Keith!
I had an "Art Silk" rug that I thought was ruined by my dog's anxiety attacks. I met Kenny Meek's at a Sun City vendor fair, and although he was a big apprehensive, he said he would send out a sales rep to take a look at it. The rep came out and did a spot treatment, and said he thought they could help. I was SO impressed at their service and pricing, along with the fact that the rug was 99% better looking than it was. (The 99% was not their fault). If they could get the stains out of this rug, they can help you with just about anything.
I was able to get an appointment at the last minute, the technician arrived on time, he was very professional and polite. We went over the service and price before he began. The cleaning results were more than I could have asked for, we have used a steem cleaner in the past, but this time are carpets dried fast and look brand new. They used truck mounted equipment and did a fantastic job. I highly recommend Chem-Dry of Georgetown.
One Word.... Amazing ! They came and did my carpets today and they look amazing . They were professional and courteous ..... I will only use them from this day forward and highly recommend them to anyone!!!!!!