When we moved into our place, we weren't real impressed with the carpet. We knew it had been cleaned, but if that was as clean as it got, then maybe we need to change it. But we asked another company to clean it again, and we just sighed and thought about new carpet. A few years later (we don't decide quickly) we had company coming and contacted Chem-Dry. The difference was dramatic. The edges near the wall looked better than they ever have. This last experience was our second one, and it wasn't a fluke. Again, our carpets look so clean. They don't take a long time. Drying time was a bit longer than we expected, but it was a humid day. (Who can predict Texas weather in January?)
Meek’s Family Chem-Dry did a fabulous job cleaning our area rugs and deep vacuuming our sofa. Excellent, courteous, punctual service! We had requested our sofa be cleaned but the technician checked the fabric tag and advised us it needed to be dry cleaned. He offered to deep vacuum the sofa instead. We were most grateful that he took the time to check otherwise the sofa could have been damaged by a water cleaning process! A less professional company may have made that mistake. We will be repeat customs and highly recommend!
Everything was great from placing a call to Theresa and Keith doing our cleaning. They actually have someone in the office that answers the phone. It was funny because I was waiting to leave a message and she was already calling me back because she wasn't able to pick up immediately. She gave me the information over the phone and scheduled an appointment time frame the next day since they had a cancellation. Very happy with Keith's friendliness and his professionalism. No pressure sales on the different options. Would totally recommend them. Not all chem dry carpet cleaners are equal if you look at the various reviews. My neighbor also uses them.